Return Policy & Instructions

W4K 2025 Winter Season Cancellation / Refund Policy

Refunds of any portion for session fees must be made in writing. W4K 2026 Winter Season Cancellation Form must be completed and returned to tracey.rivier@winter4kids.org.

Refunds will be issued as follows: 
*Refunds requested before November 30, 2025 will be issued a full or partial refund depending on the circumstance (minus the full transaction fees).
*Refunds requested from December 1, 2025 to December 21, 2025 will receive an 80% refund (minus the full transaction fees). 
*There will be NO refunds issued from December 22, 2025 throughout the remainder of the Winter Season. 
*All refunds will be issued on the same form of payment the initial session was purchased on. 

Changes In Refund Procedures
W4K may make changes to the refund policy when considering the health and safety of the participants and staff. No refunds will be issued for participants arriving late, leaving early, dismissed from a session, or unable to attend all or part of a session, including due to illness. 

All requests for refunds MUST be in writing on the attached form and emailed to: tracey.rivier@winter4kids.org